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Refund policy
- We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product.
- Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.
- We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging.
- If all these conditions are met, please bring your products back to our shop and we will issue a full refund.
- Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with.
- Shipping & Handling fees are non-refundable.
- Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 10-15 days for the refund transfer to be completed.
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